FAQ
Shipping & Returns
At The EcoGurus, we want you to feel confident in every purchase. If something isn’t quite right, we’re here to help.
We offer a 30-day return window from the date your order is shipped. If you’re not fully satisfied with your purchase, you can request a return within this period.
Please note that returns due to change of mind will be at the customer’s expense, and return shipping costs will not be covered by The EcoGurus.
At The EcoGurus, we offer subscriptions across our full range of eco-friendly cleaning products. Subscribing takes the hassle out of remembering to reorder your favourite products, while also giving you better value with discounts ranging from 5% to 15%, depending on how often you choose to receive them. You can choose delivery every 1, 2, or 3 months.
At The EcoGurus, we aim to dispatch your order as quickly as possible while keeping delivery simple, reliable, and transparent. Below you’ll find details on our shipping options and estimated delivery times
Order Weight: Up to 4kg
Shipping Cost: £3.99 GBP
Estimated Dispatch Time: 2 to 5 Working Days
Order Weight: 4kg – 11kg
Shipping Cost: £5.00 GBP
Estimated Dispatch Time: 2 to 5 Working Days
Order Weight: Over 11kg
Shipping Cost: £6.95 GBP
Estimated Dispatch Time: 2 to 5 Working Days
Order Weight: Free Delivery Over £20
Shipping Cost: £0.00 GBP
Estimated Dispatch Time: 2 to 5 Working Days
Subscriptions
At The EcoGurus, we offer subscriptions across our full range of eco-friendly cleaning products. Subscribing takes the hassle out of remembering to reorder your favourite products, while also giving you better value with discounts ranging from 5% to 15%, depending on how often you choose to receive them. You can choose delivery every 1, 2, or 3 months. Remember you can cancel anytime.
At The EcoGurus, subscriptions already include built-in savings, so additional promotions or discount codes can’t be applied.
Free shipping offers and other promotions are typically valid on one-time purchases only, unless stated otherwise. Standard free delivery still applies if your subscription meets the minimum order threshold.
If you’d like to cancel your EcoGurus subscription, you can do so at any time by logging into your account. Alternatively, you can use the Contact Us form and provide your full name, and we’ll take care of it for you.
Product Info & Availability
At The EcoGurus, we’re committed to making eco-friendly, non-toxic cleaning products easily accessible,.
You can shop our full range directly on our website in both the UK and USA, where you’ll find the best deals and most competitive pricing across our entire range. Shopping directly also gives you access to exclusive offers and subscription savings, making it the most cost-effective way to keep your home stocked with your favourite products.
Our products are also available on marketplaces like Amazon across the UK, USA, and Europe.
Unlike many competitors, The EcoGurus high-quality eco cleaning products are made in Europe, using trusted, family-run suppliers and manufacturers.
At The EcoGurus, our products are made using non-toxic ingredients, making them a great choice for homes with pets. Our cleaning range is plant based, free from harsh chemicals, and designed to be effective without compromising on safety.
Our formulas do not contain ingredients like chlorine, ammonia, or phosphates, which can be harmful to animals. We also avoid harsh synthetic fragrances.
When using any cleaning product, we recommend allowing surfaces and floors to fully dry before your pet comes into contact with them.
While our products are designed to be safe, they should always be used as directed. Keep pets away from concentrated products and avoid direct ingestion. If your pet has specific sensitivities, it’s always best to check with your vet before introducing new products into your home.